On our site, you will find information on applying for service, bill payment, inquiries and complaints, terms and conditions of service and other useful information.
To provide our customers with affordable potable water and sewerage services, DOWASCO has invested millions of dollars to upgrade and maintain our existing water and sewerage systems and installed new water systems because we believe that this is necessary for modern, comfortable and healthy lifestyles.
We are constantly making improvements to our water systems island-wide to ensure our customers have quality and reliable services. Our commitment is to provide our customers with quality and consistent service through improvements in our infrastructures and customer service.
SurePay Formal Launch
DOWASCO is among the first local companies to have partnered with SurePay to afford our customers even more options to make bill payments with the expected formal launch of SurePay services in Dominica.
SurePay is an Electronic Bill Presentment and Payment service that will allow our customers the option to pay all their bills by visiting the SurePay main office location on 33 Kennedy Avenue, the FoneShack branch on 56 King George V Street, Roseau and FoneShack branch on Bay Street, Portsmouth. In addition, customers now have the option of also using SurePay online to make online payments. SurePay will also make additional payment locations available in the future.